Emergency Help & Advice

Emergencies are pretty rare, but we’ve put together a few pointers you can use to help yourself if things do go wrong. If all else fails, or if you are in a lot of pain, give us a call. We will schedule you in for an appointment as soon as we can.

If Something is Poking You

For immediate relief, place wax or sugar-free gum right on the spot. Give us a ring and we will try to get you in for an appointment the next morning.

If You Have a Sore in Your Mouth

Brush the area with warm salt water (1 teaspoon of salt per cup of water) AM and PM to help it heal, then rinse. Repeat 4-6 times per glass of salt water. You can also use wax or sugar-free gum if you have irritation on your cheek or lip. Schedule an appointment if the sore hasn’t resolved within a week.

If a Bracket Moves or Becomes Loose

Remove the bracket if you can, or place wax or sugar-free gum on the area. Give us a call and we will try to book you for an appointment the next morning.

If a Chain Breaks or Falls Off

This should not cause any pain. Use wax or sugar-free gum if soreness occurs. Call and we will get you in for an appointment as soon as possible.

In Case of an Accident

Call our after-hours line and we will help direct you to get the appropriate medical attention. In a case of a severe accident, please call your doctor to get appropriate medical attention.