It’s official! The staff at River Practice Specialist Dental Centre in Truro, Cornwall, love their jobs! The results of an independent staff survey conducted in October 2013 have been released and the River Practice has fared extremely well – in fact, the practice scored highest in the South West Peninsula in terms of employee satisfaction and had higher-than-average results across the six indicators being assessed.
The employee research project undertaken by youbecome, in partnership with Plymouth Chamber of Commerce and supported by GAIN and Plymouth University, seeked to measure levels of employee engagement in South West Peninsula businesses. The survey delves into areas such as staff motivation, effectiveness of the management team and the annual review processes. The research is currently being conducted across 13 UK regions.
The survey concluded that the River Practice’s key strengths – from the staff’s point of view – were patient care, a friendly service and communication. Scoring for all categories (quality of senior leadership; standard of line management; moral & confidence; annual appraisal process; training; and products and processes) were higher than average – a fantastic achievement for the practice.
Further information can be found here.